Issue with phone service effects several city departments

UPDATE: As of 2 p.m. all phone lines should be operating as normal. Please let us know if you have any issues.

----------------------------------------

We are currently experiencing an issue with our phone services. We apologize for the impact this issue is having and are working diligently to resolve this issue as quickly as possible. Additional updates will be provided as they become available.

Right now the system is not allowing any external calls into several city departments such as Public Works, City Hall, and Customer Service.

If you have an emergency please call 9-1-1. If you need to report a Public Works concern such as potholes, sidewalk damage, drainage, and flooding issues, street or traffic lights, hazard trees or limbs down, broken street, or traffic signs, litter, etc., you can do so through the online Click N' Fix portal on the city of Valdosta website or through your Click N' Fix mobile app. If you need to get ahold of a certain department, all employees have access to the email server and will respond as quickly as possible.