Hurricane Helene Frequently Asked Questions
Hurricane Helene Frequently Asked Questions (FAQ)
Are there any distribution centers for water and other necessities?
Yes, however, our Points of Contact (PODS) are closed until further notice. For more information, click here.
Are we currently under an Emergency or Federal Disaster declaration?
The City of Valdosta is currently under an emergency declaration. For more information, click here.
Does traveling for food, water, or gas fall under curfew requirements?
No, traveling for food, water, or gas is considered a human necessity. While we understand that you may need to travel, please remain cautious and alert. First responders, mutual aid partners, and city staff are working to restore our community and respond to emergencies. For more information, click here.
Is the city's water service affected?
No, our water service has not experienced any interruptions. For more information, click here.
How can I get help with cleanup?
If you need assistance cleaning up damages from Hurricane Helene, call the Crisis Cleanup Hotline at 844-965-1386. Crisis Cleanup is a collaborative disaster management platform that helps coordinate efforts, reduce duplication, and improve volunteer experiences.
How can I protect myself from home repair fraud after the storm?
To avoid home repair fraud:
- Avoid contractors who ask for full payment upfront, accept only cash, or refuse to provide a written contract.
- Be cautious of door-to-door offers and always check references.
- Ensure the contractor has the proper licensing, insurance, and warranties.
- Check with the Better Business Bureau for complaints.
- Contact your insurance company before agreeing to any repairs.
For further questions, contact our Inspections Manager, Rick Mefford, at (229)-460-4118.