City of Valdosta Issues May 13 Update on Services and Facilities
The health and safety of our community is always a top priority for the City of Valdosta. City leadership and staff are working diligently every day to make sure that we are doing all we can to keep you – our Valdosta residents and businesses – safe, healthy, and informed as we try to minimize the impact of COVID-19 (Coronavirus) in our community.
Update on City Facilities
All city facilities will reopen to the public on Thursday, May 14, 2020. This includes Municipal Court, City Hall, Utilities, Public Works and the City Hall Annex. Consistent with guidance on limiting the spread of COVID-19 through social distancing, we ask you to please communicate with our staff over the telephone and internet. Visit the City’s website at valdostacity.com for information on services, forms, or other items you need. Staff email addresses are also available online to conduct business via email.
Utility Bills
Customers may pay their utility bills through the Customer Service drive thru, online, pay by phone, or utilize the drive up drop box in the parking lot across from City Hall.
Utility bills that are in the two month delinquent status may be subject to disconnection beginning Tuesday, May 26. If you need additional assistance, please contact Customer Service.
Customer Service representatives will be available to assist customers with services such as Sign-ups, Disconnects, Business Licenses, etc.
If you have any questions, Customer Service can be reached by phone at 229-259-3510 or email utilitybill@valdostacity.com.
Sanitation Services
Recycling services will continue utilizing ONLY the drop site locations. Curbside recycling pickup is still suspended.
Recyclables can be placed at one of the following drop sites:
- City Hall Customer Service Parking Lot (102 N. Lee Street
- Five-Points Shopping Center
- City lot on Hill Avenue (1025 W Hill Ave)
Solid waste collection is a critical and essential job as part of the response to the Coronavirus (COVID-19) pandemic. You can help protect the health of the men and women who collect your sanitation during this vital time. According to health experts, the virus may live for up to 24 hours on cardboard and two to three days on plastic. With a few simple steps, you can protect sanitation workers by reducing the possibility they will come into contact with potentially contaminated items.
- Tissues, paper towels, wipes, masks, latex gloves, or any other sanitary or cleaning materials used to protect you from COVID-19 should NOT go into recycling carts or bins. (These items are never recyclable.) Recycled materials are often handled by workers when sorted later.
- Break down large cardboard boxes and cut them apart, if needed, to fit inside the recycling container.
- Empty your bottles, cans, and other containers before you recycle them.
- Food and liquids never belong in recycling.
When using the drop off sites for recyclables, please follow all safety policies and procedures. You should keep at least 6 feet of distance from other customers and city employees at all times. It is important that customers unload materials in the correct area to avoid requiring staff to handle discarded materials. Additionally, always follow all safety rules regarding speed limits, cell phone usage, and remaining near/in your vehicle.
Garbage pick-up will continue as scheduled. Please sanitize your handle and lid before putting your trash bin out for pickup.
If you have any questions in regards to your sanitation schedule, please call Public Works at 229-259-3588.
City of Valdosta Events Cancelled Through June 12
The City of Valdosta is committed to the safety and well-being of citizens and visitors. All City special events are cancelled through June 12, 2020 due to the COVID-19 situation. The City will re-evaluate this decision as we approach that date. We continue to monitor the COVID-19 situation and encourage our citizens and visitors to abide by the CDC guidelines to prevent the illness from spreading.
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